We are honored to be your new insurer and look forward to introducing you to the Slide experience over the coming months!
Slide brings together insurance and technology to better serve modern homeowners. The company is headquartered in Tampa and rated A, Exceptional, by Demotech. Slide was founded by Bruce Lucas, the founder of Heritage Insurance where he maintained profitability and stability throughout his 9-year tenure. The Slide leadership team is comprised of top talent from the most reputable companies in both insurance and technology. Later this year, you will begin to see enhancements to the processes and systems. You can learn more about the Slide vision and team here.
Your new Slide insurance policy replaces the remaining term of your current St. Johns Insurance policy. No action on your part is required. Our goal is to make this transition as seamless as possible for you.
See below for detailed answers to your questions.
No. Slide coverage will begin immediately after your cancellation of your St. Johns policy and it will continue to provide coverage through the expiration of your current policy term on the same terms, conditions and rates.
No action is required by you to maintain coverage other than to continue to pay your premium timely.
No. If you have already paid your premium no action is required. Your unearned premium will transfer to Slide and your coverage will continue through the expiration of your St. Johns policy term.
South Carolina policyholders should note that they may be subject to paying unearned premium of up to $100.
No. Slide will notify your mortgage company and provide all required information. If your mortgage company pays your insurance premium, Slide will send your invoice to your mortgage company for payment.
If you have not paid all of your St. Johns premium, you must make the remaining payments in order to keep your insurance coverage. If your mortgage company pays your premium, Slide will send the required invoice to your mortgage company. If you pay your premium directly, Slide will send you an invoice in accordance with your current St. Johns policy. Payment instructions will be listed in your invoice.
No, your claim will be administered by the Receiver.
The Florida Insurance Guaranty Association (“FIGA”) and the South Carolina Property and Casualty Insurance Guaranty Association (“SCPCIGA”) were activated to help pay outstanding claims for St. Johns’ policies. The Receiver is currently gathering claim files and claim data to forward the information to FIGA and SCPCIGA. As a result, there may be a slight delay in claim processing during this transitional period.
Contact the guaranty association for the policy state involved.
No, Slide is only responsible for claims with a date of loss on or after March 1, 2022 and has no information related to your claim with St. Johns.
No, if you previously filed a claim with St. Johns you should not file it with Slide as it will result in a claim denial by Slide because your loss predates March 1, 2022.
Phone: (866) 230-3758
Contact your agent directly, or call our Customer Service hotline at (800) 748-2030.